Jacobs Deployed Systems Support Engineer in Cannon Air Force Base, New Mexico
Deployed Systems Support Engineer
USSOCOM's mission is to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will partner with SOF military and civilian members to directly support this mission by providing world-class Information Technology services and support that connect over 60,000 users around the world.
Candidates for Deployed Systems Support Engineer must be self-motivated and strong communicators. A strong mechanical aptitude is also required. Key functions of the Deployed Systems Support Engineer include technical assistance and training to end users and Contractors, as well as the definition of specifications to engineers.
Conducting system education and training seminars for end users, designers, contractors and others as requested
Continuous training on assigned systems as these items receive updates and enhancements
Assisting end users with the specification of new requirements and capabilities
Assisting end users and contractors with jobsite failure analysis and hands-on work assignments when required.
Constructing and deconstructing tactical communications kits to include hardware, software and configuration of equipment
Maintaining space cleanliness
Following all safety and quality standards, codes and industry best practices
Working at heights in confined spaces
Lifting up to 50 pounds and using appropriate equipment to move heavier items
Operating vehicles, hand tools and test equipment.
BS degree in a computer or system science discipline from an accredited college or university and a minimum of fifteen (15) years of direct experience, or a MS degree and thirteen (13) years of direct experience, or Ph.D. degrees and nine (9) years direct experience.
8 years of Deployed Systems Support Engineer experience or equivalent
Required Certification: Employment is contingent upon obtaining and/or maintaining required certifications.
MCSA: windows Server
CCNA Routing & Switching
DOD 8570 IAT Level II or higher
- Experience with TACLAN, Shark and other SOF Tactical Systems
Work will be performed inside a large facility or outside in varying conditions (i.e. heat, ice, wind, snow, rain)
Work assignments vary based on client requirements. Position may require night and weekend work.
Climbing, working at heights and in small confined spaces such as under raised floors, inside closets and server racks. Must be able to sit, stoop, kneel or crouch for long periods of time. Work in noisy areas with hotter and colder temperature than standard office environmental conditions. Lift and transport equipment up to 50 pounds.
Extended periods of standing while providing training
Sitting at desk. Phone use and PC or laptop. Filing required. Will require lifting and carrying computer equipment, boxes of supplies or files up to 50 lbs. Extended periods of sitting while on PC/laptop or phone.
Equipment and Machines:
Operating vehicles, hand tools and test equipment.
General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment.
Servers, switches, deployment kits and other computer equipment used to support network operations.
Work assignments dependent on requirements by the client. It is important to be able to work at least 8 hours a day for 5 days per week (Monday through Friday).
On-Call or after hours support may be required
- Continental and Oversees travel may be required. It is important to maintain a current passport.
Other Essential Functions
Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels. Must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area.
The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), in order to be granted a clearance you will be required to relinquish your citizenship in the foreign country.
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.
Primary Location United States-New Mexico-Cannon Air Force Base
Travel Yes, 10 % of the Time
Req ID: I2S0002PP