Patterson Companies, Inc. Customer Service Representative I in Clovis, New Mexico
Assist customers and sales representatives in order entry requirements with professionalism, skill, and expediency.
Responsibilities and essential job functions include but are not limited to the following:
Transact all business in accordance to Animal Health International Inc.’s business code of ethics and conduct.
Accurately process customer transactions such as orders, returns, quotes, etc.
Maintain a current knowledge of company products, policies and procedures
Handle incoming class, order entry, field customer service problems, etc.
Promote teamwork and a positive attitude
Responsible for communicating any pertinent information received from customers to the OSR
Maintain a good, workable file of reference material
Setup and maintain customer files
- As Assigned
Knowledge, Skill and Ability:
Good verbal and written communication skills
Good interpersonal skills
Good planner with strong organization skills
Able to exhibit enthusiasm and positivity
Able to develop and maintain an attitude of cooperation with others
Good keyboard and 10-key skills
Computer skills, including MS Office
Able to be professional at all times
Education or Formal Training:
- High School Diploma required
Clerical experience preferred
Computer experience preferred
Previous phone experience preferred
Material and Equipment Directly Used:
General Office Equipment
Computer, including MS Office and other software
Working Environment/Physical Activities:
Stationary position 75% of the time
Operate a keyboard and 10-key frequently
Move up to 30 lbs.
Travel less than 10% and only as required
Positions Reporting to This Position:
Requisition ID 2018-7234
# of Openings 1
Position Category Customer Service
Company Animal Health International, Inc.
Position Type Regular Full-Time
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.